MyETA is a driver-friendly app that lets your customers track your live location during a job, so they know exactly when you’ll arrive. It makes jobs smoother and reduces “where are you?” calls.
Tracking begins automatically when you start a job. You’ll see the “Job Active” banner, and your location is sent securely to the system.
As soon as you arrive at the destination (within 200 m), tracking stops automatically. No buttons needed — it’s hands-free.
We use your location to show customers your ETA, send automated SMS updates, and keep dispatch informed. Tracking only runs during active jobs.
No. Tracking stops automatically when you reach the destination.
The app checks for an active job and resumes tracking if needed — no need to restart manually.
Yes, but each account has a device limit. If you exceed it, your oldest device may be logged out automatically.
Location uploads will retry once you’re back online. SMS updates may be slightly delayed, but they will go through.
Yes. You need mobile data for sending location, receiving updates, and triggering SMS notifications.
Go to the Admin tab and tap “Force End GPS Tracking.” If that doesn’t work, force-close the app and contact your administrator or support.
Email us at:
support@myeta.co